The Opportunity:

Are you passionate about popular culture with a background in operations and logistics? Do you love to spread positive energy when working with others to solve problems and believe in providing an engaging, high-touch customer experience? Would you utilize your creative ideas to help create a positive, influential community? If so, you could be a perfect fit for the Operations Coordinator role currently available at Team Liquid.

In the Operations Coordinator role, you will facilitate the apparel production process and exceed customer satisfaction by communicating operational plan updates and schedules with internal and external stakeholders to ensure deliveries meet the sales channel schedule timelines. 

• Manage and maintain Team Liquid's ERP system tools to process and issue internal and external purchase orders, coordinating and fulfilling delivery of materials 
• Track availability and lead times of products and delivery statuses of placed sale orders for wholesale and affiliate partners
• Utilize Team Liquid's project management tool to identify, monitor, and resolve technical issues and delays in works in progress, including processing, procurement, shipping, production, and transit
• Act as a brand ambassador when replying to customer inquiries, claims, quality, and returns, packing orders neatly in reshipments
• Work closely with internal team members to develop and execute production and stock-level management strategies and maintain competitive pricing
• Assist with commerce-related initiatives, traveling as needed to select and ship material and samples for launches, lab dips, and fits

Ideally, you have:

• 4+ years of experience in inventory management, material planning, and optimizing inventory and material flow through efficiency
• Proficient in Google Suites and Microsoft Office
• Excellent verbal and written communication skills
• Experience working with talent
• Creative problem solver
• Solid organizational skills, including attention to detail and multitasking skills
• Fluent in English and Portuguese
• Alignment with Team Liquid values:
  • Integrity
  • Humility
  • Pursuing Excellence
  • Curiosity
  • Authenticity
  • Inclusivity

You earn bonus points if you have:

• Previous experience managing e-commerce platforms
• Previous experience in the apparel industry